What we collect, and what we do with it.
Written to be read. If anything here is unclear, ask us and we will explain it in plain words.
Last updated 25 July 2026 · Applies to nearse.in and the Nearse app
A worker's profile is public — that is the entire point of a marketplace, and we say so before you publish. Everything else stays private. We show no ads, run no analytics, use no tracking cookies, and sell your data to nobody. You can delete your profile yourself, at any time, from inside the app.
Who we are
Nearse is operated from Guwahati, Assam, India. For anything in this policy, including data requests and complaints, contact salinuralom7@gmail.com or WhatsApp +91 70862 69537. Our Grievance Officer is Salinur Alom, reachable at the same address.
What we collect from workers
When you create a worker profile you give us the following. The right-hand column is the part that matters most: who can see it.
| What | Why | Who can see it |
|---|---|---|
| Name | So customers know who they are booking | Public |
| WhatsApp number | So bookings can reach you | Public |
| Photo | So customers can recognise you at the door | Public |
| Services, rates, experience | The offer itself | Public |
| Locality and city | So nearby customers find you | Public |
| About text | Optional, written by you | Public |
| Ratings | Left by customers | Public |
| Approximate location | To sort results by distance | Rounded before storage — see below |
| Optional, only if you give it | Private — never shown to anyone | |
| Your 4-digit PIN | To sign you in | Nobody, including us — see below |
| Verification code | To confirm your WhatsApp number | Only our reviewer |
About your location
If you allow it, we take your coordinates once, so customers nearby see you first. We deliberately round them to about 100 metres before storing them. That is precise enough to rank you by distance and far too coarse to identify the house you live in. You can skip this entirely and still publish a profile — you simply will not be sorted by distance.
About your PIN
Your PIN is never stored as you typed it. We keep only a bcrypt hash, which cannot be reversed back into your PIN. Nobody at Nearse can read it, and neither can anyone who obtains a copy of our database. To stay signed in on your own phone, the app keeps your PIN in that phone's local storage — it never leaves your device except to sign you in.
What we collect from customers
You can search and browse Nearse without giving us anything at all. We ask for details only when you send a booking request: your name, phone number, locality, the service and timing you chose, and any note you write. We record the request so we can help if something goes wrong, and we pass your name and number to that worker so they can reply to you.
If you let your browser share your location, that stays on your device. It is used to sort workers by distance and is never sent to our servers.
What we do not do
- No advertising, and no advertising networks.
- No analytics, no tracking pixels, no tracking cookies. In fact we set no cookies at all.
- We do not sell, rent or trade personal data. Not to anyone, for any price.
- We do not build profiles of you across other websites.
- We do not read the contents of your WhatsApp conversations. Once a request reaches WhatsApp, that conversation is between you and the worker.
Who else is involved
Running a website means a few other companies necessarily touch some data. These are all of them:
- Supabase — hosts our database. Profiles and booking records are stored there.
- GitHub Pages — serves the website itself.
- Google Fonts — supplies the two typefaces the site uses. Your browser fetches them from Google, which means Google can see your IP address when a page loads.
- WhatsApp (Meta) — carries your booking message. What you send through WhatsApp is covered by WhatsApp's own privacy policy, not ours.
How long we keep things
- Your profile — until you delete it. Deletion is immediate and permanent.
- Booking records — up to 12 months, so we can look into a complaint, then removed.
- Rejected profiles — up to 90 days, so you can appeal or correct and resubmit, then removed.
Deleting your profile
You can do this yourself, right now
Open Nearse, sign in, go to your profile and choose Delete my profile. Your name, photo, rates, number and location are erased from our database for good. There is no waiting period and you do not need to ask our permission.
If you would rather we did it, or you cannot sign in, email or WhatsApp us and we will erase it for you.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you may:
- Ask what we hold about you, and who we have shared it with.
- Correct anything wrong — you can edit most of it yourself in the app.
- Have it erased — the Delete button above, or ask us.
- Withdraw your consent at any time. For a worker profile, that means deleting it.
- Nominate someone to exercise these rights on your behalf if you are unable to.
- Complain — to our Grievance Officer first, and to the Data Protection Board of India if we do not resolve it.
Write to salinuralom7@gmail.com. We aim to reply within 48 hours and to resolve any complaint within 15 days.
Keeping it safe
Traffic to the site is encrypted with HTTPS. PINs are stored only as bcrypt hashes. Private data — your email, your verification code, your PIN hash — sits in a table with no public read access, and the database is configured so that even a stolen public key cannot reach it. Profile changes are only accepted after your PIN is verified on the server.
We should be honest that no system is perfect. If we ever discover a breach affecting your data, we will tell you and the Data Protection Board, promptly and without being asked.
Children
Nearse is for adults. You must be 18 or older to create a worker profile or book a worker. We do not knowingly collect data from children, and we will delete it immediately if we find we have.
Changes to this policy
Nearse is on an experimental launch and will change as we grow. If we change this policy in a way that materially affects you, we will say so on the site rather than quietly editing the page. The date at the top always tells you when it last changed.
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